We value your trust. This policy explains how we collect, use, and protect your information in line with South African laws and GDPR standards.

Information We Collect

We only collect what’s necessary to respond to your requests, improve services, or meet obligations.

• Personal identifiers such as name, email, and phone when you contact us or subscribe to updates.
• Technical information like device, browser type, and page interactions for analytics and security.
• Details relating to your queries, including financial topics you choose to discuss.
• Cookies and usage data to optimize website function and user experience.

How We Use Data

Your data helps us answer your requests, enhance security, and improve our services.

• Communicate responses to enquiries you make by email or web form.
• Ensure seamless delivery and function of the site’s features.
• Understand aggregate use trends without identifying individual users.
• Comply with legal and regulatory responsibilities in South Africa.

Legal Basis For Processing

We process information under applicable South African laws and GDPR.

Collection is based on your consent, performance of a contract, legal obligations, or legitimate business interests. We process only as much data as needed for these aims.

Sharing Information

We do not sell or rent personal information. Limited sharing occurs only when required and with safeguards.

• Service providers operating under strict confidentiality requirements help process data.
• We share information when it’s required by law, regulation, or to protect rights and safety.
• Aggregated, anonymised site analytics may be shared for business or reporting purposes.

Data Security

We implement commercial and technical safeguards and regularly review practices to reduce risks, protect your data against misuse, loss, or unauthorised access, and uphold your privacy rights with diligence.

Your Rights

You have rights over your personal data, including access, correction, and deletion.

• Request access to any data we hold about you and receive a copy on request.
• Ask to correct or update your personal information if inaccurate.
• Withdraw consent for certain processing and request deletion where lawful.
• Lodge a complaint with the Information Regulator of South Africa about data handling.

Cookies & Tracking

Our site uses cookies to remember your settings and help analyse aggregate usage, improving usability. For choices, see our separate Cookie Policy.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy concerns, please use our secure contact form or the details below.

Changes To This Policy

We update privacy terms as needed to reflect changing law or practices. Please review regularly for new terms.